It's time to reimagine your underwriting operations
Give your underwriters the support they need in today's shifting market: on-demand expert support, augmented with automation capabilities.
INSURANCE UNDERWRITING SUPPORT SERVICES
3% of global applicants meet our criteria to move onto the next hiring stage.
We only hire the best
140 hours of specialized work simulation helps prepare new hires.
8 weeks with a certified trainer to ensure tasks meet our high quality standards.
Don't settle for traditional outsourcing for your underwriting
Underwriting operations are complex - true support requires deep insurance knowledge. Our comprehensive underwriting solutions are driven by experts with decades of experience.
98%
overall processing quality level on underwriting tasks
Our outsourced underwriting services
Real client story
Helping a leading wholesaler balance underwriting workloads
The client: A leading independent insurance wholesaler and underwriting manager.
The problem: Personnel across 40+ offices were spending too much time on binding activities, taking away bandwidth for higher level tasks. The client also lacked a standardized process for binding.
How we helped: Our team assessed current binding processes across 5 regions, and then developed a standardized procedure and rollout plan. Half of binding activities were transitioned to our BPM team, with monitoring mechanisms implemented to review adoption rate and progress.
Ready to get the support you need for underwriting?
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Get in touch
Our team will reach out to arrange a brief 15-minute call to learn more about your underwriting needs.
5,000+ employees hold an insurance certification
We put knowledge first
1,450+ employees hold a Six Sigma Yellow, Green, or Black Belt
100+ employees are automation experts specializing in tools like UiPath, WinAutomation, and Decisions Workflow
- Submission clearance and setup
- Submission triage
- Inspection setup
- Loss runs ordering and management
- Insurance binder preparation
Submission and
risk assessment process
- Policy entry, checking, and issuance
- Policy rating and documentation
- Policy renewal management
- Endorsement and cancellation management
- Real-time service support
Policy lifecycle management
- Insurance data reporting
- Advanced analytics (underwriter and management)
- Book audit tasks
Underwriting compliance and insights
Transitioned 50% of binding activities to the centralized process handled by RSP, serving over 600 client underwriters and saving 75,000 hours annually to perform high-level tasks
Realized $1.1 million in annual operational cost savings due to efficiency gains in the centralized binding team
Achieved an overall quality level of 99.95%
Impact
